NVQ Customer Service Level 2
The information below is to help you decide if this particular level is right for you.
NVQ Customer Service Level 2
The Level 2 in NVQ Customer Service is aimed at those working in customer services where their job requires them to be constantly thriving to improve their customer service skills. It is also a recognition of what the learner has achieved in customer services so far.
Course Duration: 3-6 months
Course Requirements: Students must complete at least 28 credits
Students must complete 2 mandatory units and 4 optional units