NVQ Customer Service Level 4
The information below is to help you decide if this particular level is right for you.
NVQ Customer Service Level 4
The Level 4 in NVQ Customer Service is aimed at those working in a managerial capacity in a customer facing or service delivery environment. This level is targeted at the most experienced customer service managers.
Course Duration: 9-12 months
Course Requirements: Students must complete at least 67 credits
Students must complete 2 mandatory units and 4 or 5 optional units
